How to Increase Collection Rates and Improve Patient Recovery for Substance Abuse Treatment

Outsourcing has become a critical part of the strategies deployed by many companies to achieve cost competitiveness and increased effectiveness in their administrative activities. Across many industries, companies have used this tool to bring into their organization’s expertise and critical information systems they would not be able to create for themselves through in-sourcing. Although not every outsourcing story has a happy ending, industry trends – including in health care – show increasing reliance on such partnerships. A recent audit reveals key insights about how effective revenue management can increase patient time in treatment by over 29% while increasing collection rates by 125% and reducing accounts receivables age by 33%.

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